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The department for Transport has published a statement on its recent work into the future of Smart Motorways after a number of severe safety concerns were raised. The statement begins with an explanation that evidence showed smart motorways are as safe as, or safer than, the conventional ones. But not in every way.

In order to improve on the safety of smart motorways, the Department for Transport have announced an 18-point plan to address safety concerns.

The government claim that Smart motorways have helped the UK cope with a 23 percent rise in traffic since 2000 and save thousands of hours sitting in jams for us. Furthermore, that they reduce the disruption and environmental destruction which would otherwise be needed to widen our busiest roads.

However, the statement did acknowledge that their growth has not always been well explained.

With input from the AA and RAC the 18-point plan reads as follows:

  • abolishing the confusing “dynamic hard shoulder” smart motorways, where the hard shoulder operates only part-time and is a live running lane the rest of the time.
  • substantially speeding up the deployment of “stopped vehicle detection” technology across the entire “all lane running” smart motorway network, so stopped vehicles can be detected and the lanes closed more quickly. Highways England is to accelerate its plans and install the technology within the next 36 months, setting a clear public timetable for the first time.
  • faster attendance by more Highways England traffic officer patrols on smart motorways where the existing spacing between places to stop in an emergency is more than one mile, with the aim of reducing the attendance time from an average of 17 minutes to 10 minutes.
  • reducing the distance between places to stop in an emergency to three quarters of a mile where feasible so that on future schemes motorists should typically reach one every 45 seconds at 60mph. The maximum spacing will be 1 mile.
  • installing 10 additional emergency areas on the existing M25 smart motorways on the section of smart motorway with a higher rate of live lane stops and where places to stop in an emergency are furthest apart.
  • considering a national programme to install more emergency areas where places to stop in an emergency are more than one mile apart.
  • investigating M6 Bromford viaduct and the M1 at Luton, Sheffield and Wakefield where there is evidence of clusters of incidents. Where an intervention is considered likely to make a difference, we will look to make changes at these locations.
  • making emergency areas more visible – all emergency areas will have a bright orange road surface, dotted lines on the surfacing showing where to stop, better and more frequent signs on approach and signs inside giving information on what to do in an emergency. These will be installed by the end of spring 2020.
  • more traffic signs giving the distance to the next place to stop in an emergency, so you will almost always be able to see a sign. Typically, these will be between approximately 330 and 440 yards apart
  • more communication with drivers. We recognise that we could do more therefore we are committing to an additional £5m on national targeted communications campaigns to further increase awareness and understanding of smart motorways, how they work and how to use them confidently.
  • displaying ‘report of obstruction’ messages automatically on electronic signs, triggered by the stopped vehicle detection system, to warn drivers of a stopped vehicle ahead, this is currently being trialled on the M25 and then a further trial on the M3.
  • places to stop in an emergency shown on your satnav by working with satnav providers to ensure the locations are shown on the screen, when needed.
  • making it easier to call for help if broken down by working with car manufacturers to improve awareness of the use of the eCall ‘SOS’ button in newer cars to call for help.
  • we have changed the law to enable automatic detection of ‘red X’ violations and enforcement using cameras and we will be expanding the upgrade of smart motorway cameras (HADECS) to identify more of those who currently ignore the ‘red X’. The penalty is 3 points on the driver’s licence and a £100 fine, or the driver can be referred to an awareness course.
  • an update of the Highway Code to provide more guidance.
  • closer working with the recovery industry on training and procedures.
  • reviewing existing emergency areas where the width is less than the current 15 foot wide standard. If feasible and appropriate we will widen to this standard.
  • a review of the use of red flashing lights to commence immediately. We have listened to the calls for recovery vehicles to be allowed to use red flashing lights. We will commence work immediately on a review.


"My point on communication with drivers is important. Motorists could be better informed about this change in our motorways. Many do not know exactly what a smart motorway is, and are not aware of when they are on one or not. We need to tackle the public perception of, and public confidence in, the safety of smart motorways as much as the reality. By these measures we ensure safety is at the heart of our smart motorway programme and assure public confidence in the motorway network. We will continue to monitor the data and work with campaigners to ensure that improvements are delivered."

Grant Shapps, Minister for Transport

There are 2 comments on this thread

Brian Ridley-Jones

Nothing Smart about these motorways - there was a reason that hard shoulders were built originally and with higher volumes of traffic they are more needed than ever. 1 mile to the next layby is something one could reach with a flat tyre, but not when a car cuts out completely when crossing a couple of lanes would be hard enough. Spend the money and upgrade these properly - perhaps curtailing foreign aid!

Michael Field

I totally agree, Smart Motorways are far from safe, and never will be as safe as one with a proper hard shoulder. Also ALL hard shoulders should be in a different colour, not just pull-ins on Smart Motorways, but make them all more obvious that it is for emergency stopping only. We ideally need pull-ins every 1/4 kilometre, not one or two per mile, that's far too far apart.
Also, why is the header picture of a German Autobahn? when the issue is about UK smart motorways - confused!!