RobL Posted September 5, 2015 Report Share Posted September 5, 2015 Hi All As you all know you cannot register an imported car with the DVLA until it has an MOT. There can be quite a time between importation and MOT as most will recognise. Well, I've just tried to register my TR250. Oh dear. Two problems. Problem 1 The car was imported before NOVA was activated. Despite getting a note from HMRC that the import duty was paid after I imported the 250 from the States and the letter from HMRC containing a footnote to the DVLA that duty had been paid under a different scheme the DVLA would not accept it. So I had to go back to HMRC and request that they add the details to the NOVA system. This added some 10 days or so to the registration process. Anyone in this position would be wise to ask HMRC to do this in advance. Problem 2 All the paperwork has now been returned by DVLA. 'Great', I thought. Silly me. The idiot returning the paperwork decided to bend the Heritage Certificate in half to get it into the envelope. To add insult to injury they then stapled all the papers together. These 2 actions have effectively destroyed the value of the Heritage Certificate. Next month I will be registering another vehicle with the DVLA and they certainly won't be getting an original Heritage certificate. Cheers Rob Quote Link to post Share on other sites
Don H. Posted September 5, 2015 Report Share Posted September 5, 2015 The value of my BMIHT certificate is the information it contains, not the physical piece of paper. It's in the car file unmutilated, but it would have as much value to me either way. But I can understand where folding and stapling could frost some folks. The lackey who did it probably didn't have a clue it was more than paperwork. Why did you send the original anyway? (smile). Quote Link to post Share on other sites
Fireman049 Posted September 5, 2015 Report Share Posted September 5, 2015 Hi Rob ~ Very sorry to hear about your problems. You should know by now that every Government department is staffed by clueless 'Daddy's Boys' !! I hope you have better luck next time. Tom. Quote Link to post Share on other sites
Tomtr250 Posted September 6, 2015 Report Share Posted September 6, 2015 Rob I share your frustration with DVLA, I have found they won't accept copies of anything so you will probably have to send your original heritage certificate, mind you, the last one I tried to get done they told me that they didn't recognise the certificate as a valid document for dating!! Good luck .........................you'll need it Tom Quote Link to post Share on other sites
RobL Posted September 7, 2015 Author Report Share Posted September 7, 2015 Thanks Guys. I was just trying to forewarn anyone with a long term import project that's all. If the car is not on NOVA (Notification Of Vehicle Arrival) it will delay the registration so if you imported a car before NOVA ask HMRC to put it onto NOVA asap. And this applies to any car, btw, not just 250's. And yes, they won't accept copies of anything. They even insisted I sent them my original driving license that they returned in the normal mail. That and the original MOT cert, original insurance cert and, ok, all can be duplicated but what a pain that can be. I forget how many items go missing in the post every day but it is lots. The TR250 is now registered and has an age related registration number so all is well that ends well but I am still waiting for my insurers to send me an updated insurance certificate showing the new registration number rather than the chassis number. And... DVLA told me the car was taxed as per the enclosed note; that wasn't enclosed so is the car taxed ? I will wait until I get the updated insurance cert and go to the PO and try and get a tax disk... well, a receipt anyway these days. And they will tell me then if the car is taxed or not. BTW, I was also sent a warning letter that my car wasn't on the insurance database and unless I did something about that pdq I was liable for prosecution. The car was insured, obviously but on its chassis number. The insurers were waiting for me to get an age related number before putting it on their database. Big brother and his cameras have a lot to answer for. And think, I will have to go thru all this again towards the end of next month when my next project will hopefully be due to get an age related number. No chance of bringing back the local DVLA offices that were worth their weight in gold. Tom250: I have read your posts in the past with some trepidation knowing I would be going thru the same pain barrier that you went thru... but all very interesting, keep em coming ! Cheers Rob Quote Link to post Share on other sites
Guest ntc Posted September 7, 2015 Report Share Posted September 7, 2015 Tax the car and claim it back. Quote Link to post Share on other sites
pfenlon Posted September 7, 2015 Report Share Posted September 7, 2015 Thanks Guys. I was just trying to forewarn anyone with a long term import project that's all. If the car is not on NOVA (Notification Of Vehicle Arrival) it will delay the registration so if you imported a car before NOVA ask HMRC to put it onto NOVA asap. And this applies to any car, btw, not just 250's. And yes, they won't accept copies of anything. They even insisted I sent them my original driving license that they returned in the normal mail. That and the original MOT cert, original insurance cert and, ok, all can be duplicated but what a pain that can be. I forget how many items go missing in the post every day but it is lots. The TR250 is now registered and has an age related registration number so all is well that ends well but I am still waiting for my insurers to send me an updated insurance certificate showing the new registration number rather than the chassis number. And... DVLA told me the car was taxed as per the enclosed note; that wasn't enclosed so is the car taxed ? I will wait until I get the updated insurance cert and go to the PO and try and get a tax disk... well, a receipt anyway these days. And they will tell me then if the car is taxed or not. BTW, I was also sent a warning letter that my car wasn't on the insurance database and unless I did something about that pdq I was liable for prosecution. The car was insured, obviously but on its chassis number. The insurers were waiting for me to get an age related number before putting it on their database. Big brother and his cameras have a lot to answer for. And think, I will have to go thru all this again towards the end of next month when my next project will hopefully be due to get an age related number. No chance of bringing back the local DVLA offices that were worth their weight in gold. Tom250: I have read your posts in the past with some trepidation knowing I would be going thru the same pain barrier that you went thru... but all very interesting, keep em coming ! Cheers Rob The local offices were something of a nightmare for years but had really got their act together well before they were closed, they had a super service. I have to say The DVLA do their best, but aren't a patch on whats been lost. Its hard to see how the extra workload could be covered without having employed the same amount of staff, who were made redundant. You can contact them by Telephone after getting the selections right (Press this and that etc) then they are well informed and helpful, eventually! Quote Link to post Share on other sites
TR Mitch Posted September 8, 2015 Report Share Posted September 8, 2015 You can contact them by Telephone after getting the selections right (Press this and that etc) then they are well informed and helpful, eventually! A useful tip for bypassing any of these keypad phone menus is to press "0" several times as soon as it answers. This almost always puts you through to a human straight away (not neccesarily the right department but at least a person who can sidetrack the system for you). Quote Link to post Share on other sites
nowtelse2do Posted September 8, 2015 Report Share Posted September 8, 2015 (edited) DVLA. Tel. No. 01792 782764. Put it in your address book Dave Edited September 8, 2015 by nowtelse2do Quote Link to post Share on other sites
RobL Posted September 8, 2015 Author Report Share Posted September 8, 2015 Thanks Guys. The tel no is especially useful too. Cheers Rob Quote Link to post Share on other sites
MRG1965 Posted September 8, 2015 Report Share Posted September 8, 2015 Just for reference if you follow the attached URL and enter your vehicle registration and make (or a vehicle you're thinking of buying) you get confirmation of MOT due date, tax due date, SORN details, date of first registration, plus a whole lot more, all very useful. Web site is run by DVLA and I find it very useful, for the 4 vehicles I have to keep track on dates, helps keep me legal. https://www.vehicleenquiry.service.gov.uk/ Regards Mark Quote Link to post Share on other sites
Britishbest Posted September 11, 2015 Report Share Posted September 11, 2015 I am planning to register my TR4A soon and currently prepping it for an MOT. It was imported in 2012 and went through the importer, a Triumph dealer, a customer of theirs and then an auction house that I bought it from. I have applied for a Heritage certificate. The only paperwork I got from the auctioneers was the Nova certificate and a copy of the American vehicle licence. Am I likely to have a problem with only a copy of the US licence? I fear the original is long gone and its been worrying me as I don't think I can do much to get an original. Carleton Quote Link to post Share on other sites
RobL Posted September 29, 2015 Author Report Share Posted September 29, 2015 Hi Carleton Sorry for the delay in replying. There will no doubt be the usual delays but at the end of the day the 4A Registrar should be able to help and I am confident you will get the car registered. I tried to register a UK TR6 that was taken to France and the original registration number lost and with help from Bill Pigott managed to get the original number returned to the car. At the end of the day the DVLA will have you jumping thru hoops but with help from the Register you should be OK. I am just in the process of registering another import from Canada and await the response from the DVLA whether they will accept the paperwork or not. The 'ORIGINAL TITLE' is a clear photo- copy so I am not too optimistic and can see me enlisting the help of the appropriate registrar. Fingers crossed ! Cheers Rob Quote Link to post Share on other sites
RobL Posted October 1, 2015 Author Report Share Posted October 1, 2015 Unhappy update The DVLA have rejected my application to register my imported car. They say that the original non-UK registration certificate is needed, they will not accept a copy. Worse, however, is that they have failed to return my BMIHT certificate and have asked for proof of the date of manufacture. Words fail me. The DVLA are not fit for purpose, that's for sure. A very angry Rob Quote Link to post Share on other sites
Steve Zodiac Posted October 1, 2015 Report Share Posted October 1, 2015 Hi all, Have a '74 car (not a TR) from Germany, that was brought to the UK for restoration 20+ years ago which was completed but never collected (and the bill never paid). I have started to sort the ownership and registration process and first of all decided to take it for an M o T. As it has no papers I have tried to test it on its VIN number which features clearly stamped on the shell and on the German chassis plate. Problem is the 'new' VOSA system will not allow or accept any VIN that does not have the 17 digits as used on moderns (even though you only use the last six when identifying a vehicle for test). The VIN has : Letter, number, number / 6 X numbers. Has anyone else found this with the latest MoT testing software (The system seems to spend most of its time on ''contingency testing'' as the system doesn't appear to work very well) Looks like it will sit around for another year at this rate. Thanks, Steve Quote Link to post Share on other sites
simonjrwinter Posted October 2, 2015 Report Share Posted October 2, 2015 My son in law is having a nightmare with his Stag It was last on the road, MOT'd and taxed in 1998, it's registered in his name but when it went for MOT, it wasn't recognised. Apparently VOSA (or whoever they are called nowadays) and the DVLA both individually acknowledge the car but as they don't seem to speak to each other, it can't currently be MOT'd......bloody nightmare Simon Quote Link to post Share on other sites
Britishbest Posted October 2, 2015 Report Share Posted October 2, 2015 Sorry to hear that Rob very worrying Quote Link to post Share on other sites
Guest ntc Posted October 2, 2015 Report Share Posted October 2, 2015 Unhappy update The DVLA have rejected my application to register my imported car. They say that the original non-UK registration certificate is needed, they will not accept a copy. Worse, however, is that they have failed to return my BMIHT certificate and have asked for proof of the date of manufacture. Words fail me. The DVLA are not fit for purpose, that's for sure. A very angry Rob Rob They have not and will not except copy's end of and will retain any paperwork sent. Quote Link to post Share on other sites
TRseks Posted October 2, 2015 Report Share Posted October 2, 2015 (edited) A couple of years ago I bought a Land Rover that came from Spain, all documents was lost for some reason, it had no documents apart from the Nova that I put info the system myself as the guy who imported it didnt do it. I got a certificate from Land Rover in Solihull and with those two documents I managed to get the car registered, has the rules changed or was I just lucky? Edited October 2, 2015 by TRseks Quote Link to post Share on other sites
Guest ntc Posted October 6, 2015 Report Share Posted October 6, 2015 Just taxed one of my cars online took 35 seconds ( your paperwork must be correct) . Quote Link to post Share on other sites
NDRAC04 Posted December 21, 2015 Report Share Posted December 21, 2015 Just thought I'd add a note to this thread. Just had my imported TR4A MOT'ed. No issues at all with the software, we simply created a new vehicle entry on the system. There were a couple of ambiguous boxes on the computer form - country of registration (we put 'unknown') and why there was no registration number entered (we put 'missing'). The MOT guy (who's a good friend of mine) said this info wasn't really important, as it will all be overwritten once the DVLA receive the V55/5 application register a vehicle.Car passed, by the way! Wish me luck - just ordered the V55 and will let you know how smoothly it goes! Ray Quote Link to post Share on other sites
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