It’s not just BT email. The same thing happened to my Hotmail account.Taken over by someone who changed the settings, PW and PW recovery links, so there was no way for me to re-enter. He (?) then sent out an email supposedly from me asking recipients (everybody in my contacts list !) to send money or apple gift cards to assist with being stuck travelling somewhere - I used to travel a lot in the EU and USA (work and personal) before I retired, so a vaguely plausible request.
It’s only after an event like this that you are forced to recognise just how many contacts/passwords and contac
