The TR Register

About Us The TR Register are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
The TR Register
1B Hawksworth Southmead Industrial Park Didcot Oxfordshire OX11 7HR United Kingdom
Phone: 01235-818866
Fax: 01235-818867
Email: shop [at] tr-register [dot] co [dot] uk
VAT Registration Number: 189981975

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. We will accept payment by cheque, drawn on a UK bank account only - please make payable to "TR Register".

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
PLEASE NOTE - DELIVERY CHARGES.

There are no delivery charges for membership but for all other goods if delivery is within UK and the order value is below £10 p+p is free, if order value is over £10 p+p is £4.50, if order value is over £50.00 p+p is £7.50.

Outside the UK the delivery charge for your order is as shown – we will proceed with your order and charge your account with this sum unless you advise by return email. All charges are subject to VAT

Goods are normally shipped by post - if special urgency or other conditions are requested will advise you of the cost of delivery before proceeding.

Delivery Schedule We aim to deliver your order right away. Most of our items are ex-stock and will usually be delivered within 5 working days. Goods requiring us to special order eg: all clothing items, hats, caps, bags etc may take longer and we can normally send your order to you within 28 business days . International orders are generally received in under 21 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01235-818866 (International +44 01235-818866) or fax us on 01235-818867 or write to us at 1B Hawksworth Southmead Industrial Park Didcot Oxfordshire OX11 7HR United Kingdom

Privacy Policy The TR Register do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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